Being a member of the Chamber means you can promote your organisation both within the membership as well as in the wider business community. Make the most of the opportunity to put your company's USP in front of your target business audience.
Somerset Chamber provides a range of business support services to help your business grow. Whether you are looking for Hinkley Supply Chain opportunities, help with exporting, or expert marketing advice, the Chamber will be able to point you in the right direction.
Somerset Chamber of Commerce, in association with David Hutchins Innovation Ltd, invites you to a half-a-day workshop on Continuous Performance Improvement.
Continuous improvement process is an ongoing effort to develop products, services, or processes, to achieve a visible achievements either over time or all at once.
Experience shows that using structured approaches and specific tools, can help achieve the most extraordinary performance results. This short but intensive workshop will demonstrate the discipline involved in performance improvement, participants will gain an insight into how they might use this approach in their own organisations. This is intended for all business managers, from CEO downwards, and for specialist managers whose responsibilities include business process improvement.
The workshop will centre on the concept of Root Cause Analysis- Using 5 Why's. The process works on any kind of tangible problem, essentially, delegates will learn how to find an irreversible remedy that once applied leads to significant and measurable improvement.
Topics to be covered:
Introduction to continuous improvement
The route from symptom to remedy
Familiarisation with Root Cause Analysis
Examples of problem solving and the application of solutions
Delegates will leave with a clear idea as to what to do when problems arise; understand the power of the root cause analysis concept, and how to implement it across all disciplines and levels of organisation.
About the Presenter:
David Hutchins is an author and co-author of 8 books including Hoshin Kanri – The Strategic Approach to Continuous Improvement. He has nearly 40 years experience assisting with the implementation of quality based business management and deployment of key performance indicators. He has also designed and obtained governmental approval for the Chartered Quality Institute range of professional qualifications and developed the Master's Degree on Quality Leadership at Kingston University.