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Name: Organisational Performance: How to constantly improve
Date: July 31, 2019
Time: 9:00 AM - 1:00 PM BST
Registration: Register Now
Event Description:

Somerset Chamber of Commerce, in association with David Hutchins Innovation Ltd, invites you to a half-a-day workshop on Continuous Performance Improvement.

Continuous improvement process is an ongoing effort to develop products, services, or processes, to achieve a visible achievements either over time or all at once.

 Experience shows that using structured approaches and specific tools, can help achieve the most extraordinary performance results. This short but intensive workshop will demonstrate the discipline involved in performance improvement, participants will gain an insight into how they might use this approach in their own organisations. This is intended for all business managers, from CEO downwards, and for specialist managers whose responsibilities include business process improvement. 

The workshop will centre on the concept of Root Cause Analysis- Using 5 Why's.  The process works on any kind of tangible problem, essentially, delegates will learn how to find an irreversible remedy that once applied leads to significant and measurable improvement.

Topics to be covered:
  • Introduction to continuous improvement
  • The route from symptom to remedy
  • Familiarisation with Root Cause Analysis
  • Examples of problem solving and the application of solutions
Delegates will leave with a clear idea as to what to do when problems arise; understand the power of the root cause analysis concept, and how to implement it across all disciplines and levels of organisation.

About the Presenter:

David Hutchins is an author and co-author of 8 books including Hoshin Kanri – The Strategic Approach to Continuous Improvement. He has nearly 40 years experience assisting with the implementation of quality based  business management and deployment of key performance indicators.  He has also designed and obtained governmental approval for the Chartered Quality Institute range of professional qualifications and developed the Master's Degree on Quality Leadership at Kingston University.

Somerset Chamber Office
Equity House
Blackbrook Business Park
Contact Information:
For more information please contact Brooke Gilbertson on 01823 444924 or email
£45.00 Members
£75.00 Non-Members

To include a buffet lunch

*All fees are exclucing VAT

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