We have a repertoire of courses which is under constant review to match changing needs. We also shape material to meet clients' specific priorities. Delivery method can be either face to face or via video conferencing. The length of the sessions varies from one and two - days to 'bite size' of 60, 90 and 120 minutes. Examples of subjects are, Delivering Presentations with the Right Amount of Confidence, Raising and Restoring Confidence, Creating a Communications Strategy for Team Cohesion and Connection. Client Communication training includes Telephone Skills For Building Client Relationships and Job Satisfaction and Reception to Perfection. There roots of our training lie in two fundamentals. One is that people who enjoy their job are more likely to enhance business development. The other is that life's too short to be miserable at work. We therefore have a registered trademark, ''Putting a Smile on the Customer Interface'' TM.