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This workshop introduces an established and proven method for problem solving, focusing on the regular issues/annoyances that stand in the way of achieving daily goals and objectives within your business.
This workshop will be delivered by Kevin Wiltshire, Principal from Ailani Associates. Kevin has 20 years' of experience within business improvement and operational excellence. Previously a Senior Consultant with a multi-national consultancy, Kevin has worked with businesses both large and small across multiple sectors to help them improve their processes and to reach their business goals. Ailani Associates are a proven provider of quality training and support to help you towards your business goals and objectives.
Very much a hands-on practitioner, Kevin balances the theory associated with established business improvement methods with real world experiences gathered during his 20-year excellence journey.
This workshop is directed towards senior-level individuals within businesses, covers techniques which can be cascaded to general team members to enhance their problem-solving skills. Used by organisations such as Nissan Motors, Crossrail, Balfour Beatty, L'Oreal (to name just a few) and many other small to medium sized business, the techniques have proven to be invaluable in equipping team members with easily applied tools and techniques.
With the methods demonstrated in place, we can reduce the dependence on escalating problems to senior managers for resolution, and make problem solving a day-to-day activity within our business.
Format will be presentation based, with the opportunity to discuss specific delegate problem solving scenarios and the application of the problem-solving techniques needed. As much interaction as possible will be included and these interactions will include problem definition group discussion, process mapping options and selection and root cause analysis methods.
Whether you are in a senior capacity within your business looking to cascade techniques learned to your staff, or you in a slightly lower level role looking to move up to a more senior position, this workshop will be of benefit to you to attend.
Lunch will be provided